Are You Asking the Top 5 Patient Satisfaction Survey Questions?
Patient Engagement Practice Growth
Your patient satisfaction survey should cover every aspect of the patient’s appointment, which starts as soon as they complete the booking. You& (...)
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Your patient satisfaction survey should cover every aspect of the patient’s appointment, which starts as soon as they complete the booking. You& (...)
With countless advances in technology and communication in the past quarter-century, information consumption has increased rapidly and exponentially. (...)
The term “millennial” is definitely trending right now. A quick internet search for the word yields over 200,000 news results. These young (...)
The satisfaction survey is a valuable tool that’s often underemphasized, especially in a practice setting where there’s plenty of other pr (...)
Most Optometric practices have experienced a patient requesting their pupillary distance (PD) measurement, but how offices respond is widely debated. (...)
The patient has answered COVID-19 screening questions TWICE, checked in for the visit from his/her car, had a temperature check, and finally saw the o (...)
Refractions are such a large part of our industry and seem to be undervalued and misunderstood in many scenarios. As many refractions that providers p (...)
Eye care practice owners might occasionally wonder what can be done to improve the patient experience. The answer is actually straightforward: start w (...)
Imagine a hectic day in your practice: you are trying to stay on schedule, your staff is juggling multiple tasks in the front, when suddenly you hear (...)
While fall technically began on September 22, even weeks before then you may have noticed the influx of social media posts from people getting excited (...)